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Organizational Behavior Eighteenth EditionChapter 10 Understanding Work TeamsCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Copyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Learning Objectives 10.1 Analyze the continued popularity of teams inorganizations.10.2 Contrast groups and teams.10.3 Contrast the five types of team arrangements.10.4 Identify the characteristics of effective teams.10.5 Explain how organizations can create team players.10.6 Decide when to use individuals instead of teams.Copyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Analyze the Growing Popularity of Teams in Organizations • Why are teams popular?– Teams can achieve feats an individual could never accomplish.– Teams are flexible and responsive to changing events. – They can quickly assemble, deploy, refocus, anddisband. – They are an effective means to democratizeorganizations and increase employee involvement. – They introduce a collaborative mindset.Copyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Differences Between Groups and Teams Exhibit 10-1 Comparing Workgroups and Work Teams fromCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Contrast the Five Types of Teams Exhibit 10-2 Four Types of TeamsCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Identify the Characteristics of Effective Teams (1 of 6) Exhibit 10-3 Team Effectiveness ModelCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Identify the Characteristics of Effective Teams (2 of 6) • Team Context: What factors determine whether teamsare successful? – Adequate Resources – Leadership and Structure – Climate of Trust – Performance Evaluations and RewardsCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Identify the Characteristics of Effective Teams (3 of 6) • Team Composition: How should teams be staffed?– Abilities of members – Personality – Allocating roles – Diversity§ Organizational demography – Cultural differences – Size of teams – Member preferencesCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Identify the Characteristics of Effective Teams (4 of 6) Exhibit 10-4 Key Roles of TeamsCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Identify the Characteristics of Effective Teams (5 of 6) Exhibit 10-5 Effects of Group ProcessesCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Identify the Characteristics of Effective Teams (6 of 6) • Team Processes– Common Plan and Purpose § Reflexivity– Specific Goals – Team Efficacy – Team Identity – Team Cohesion – Mental Models – Conflict Levels – Social LoafingCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Explain How Organizations Can Create Team Players • Creating Team Players– Selecting: hire team players – Training: create team players – Rewarding: incentives to be a good team playerCopyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Decide When to Use Individuals Instead of Teams • When not to use teams…• Ask: – Can the work be done better by one person? – Does the work create a common goal or purpose? – Are the members of the group interdependent?Copyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Implications for Managers (1 of 2) • Effective teams have adequate resources, effectiveleadership, a climate of trust, and a performance evaluation and reward system that reflects team contributions. These teams have individuals with technical expertise, and the right traits and skills.• Effective teams tend to be small. They have members who fill role demands and who prefer to be part of a group.Copyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Implications for Managers (2 of 2) • Effective teams have members who believe in theteam’s capabilities, are committed to a common plan and purpose, and have an accurate shared mental model of what is to be accomplished.• Select individuals who have the interpersonal skills to be effective team players, provide training to develop teamwork skills, and reward individuals for cooperative efforts.• Do not assume that teams are always needed. When tasks will not benefit from interdependency, individuals may be the better choice.Copyright © 2019, 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved.Copyright
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