Failure By Design Case Analysis
Questions to consider…
1. What were the immediate technical causes of the crash of Lion Air Flight 610?
2. Describe Boeing’s culture. How did the culture affect the development and production of the 737 MAX?
3. What ethics policies and practices were in place within Boeing? What safeguards were in place to promote safety? How effective were these safeguards during the development and production of the 737 MAX?
4. How did the external competitive environment contribute to the development of an unsafe aircraft?
5. How did Boeing’s relationship with the FAA contribute to the development of an unsafe aircraft?
6. What can Boeing leaders, the FAA and other stakeholders do to prevent unsafe aircraft from being designed, manufactured, and sold in the future?