Accountable Care Organizations (ACOs) play a key role in coordinating health care services for Medicare beneficiaries. These organizations have largely become consumer driven, making marketing and health care consumerism central to their success. By offering and marketing evidence-based, patient-centered services and initiatives, ACOs can better connect with consumers. For this Assignment, you examine the services and initiatives for an ACO in the state of Kentucky.
To prepare:Select an ACO from the website ACOs in the state of Kentucky in this week’s Learning Resources.
Identify evidence-based services/initiatives that the ACO is using.Note: To determine if services/initiatives are evidence-based, go to http://innovation.cms.gov/
Consider the following:Is the ACO using services/initiatives that the Centers for Medicare & Medicaid Services (CMS) recognize and for which they offer reimbursements?
How does the ACO market these services/initiatives to increase health care consumerism?The Assignment
In a matrix, analyze evidence-based services/initiatives that the ACO you selected is using for each of the following:Quality of care
IT
Marketing
Financial outcomes
Population health programs
Vertical versus horizontal integration
Operational excellenceInclude whether the ACO is using approaches that CMS recognizes for reimbursements and how these initiatives/services increase health care consumerism.
Synthesize the information you have gathered from your analysis so that each bullet point clearly represents the most significant considerations within each category. While this is a 1-page document that might appear to be simple, each point must be the result of deep and critical thinking.Resources:
Walston, S. L. (2014). Strategic healthcare management: Planning and execution. Chicago, IL: Health Administration Press.
Chapter 10, “Development and Execution of a Strategic Plan” (pp. 250–255)
Note: This chapter was assigned in Weeks 1 and 4. Please review the selected portion of the chapter for this week.
Wayland, M. S., & McDonald, W. G. (2016). Strategic analysis for healthcare: Concepts and practical applications. Chicago, IL: Health Administration Press.
Chapter 12, “Boston Consulting Group Matrix” (pp. 87–90)
Chapter 13, “General Electric Matrix” (pp. 93–96)
Chapter 14, “McKinsey 7S Model” (pp. 99–102)
Chapter 15, “Life Cycle Analysis” (pp. 103–108)
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Angood, P., & Birk, S. (2014). The value of physician leadership. Physician Executive, 40(3), 6–20.
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Centers for Medicare & Medicaid Services. (2016). ACOs in your state. Retrieved from https://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/sharedsavingsprogram/ACOs-in-Your-State.html
Chi, W. C.-H., Wu, S.-J., & DeVries, A. (2014). Value-based purchasing’s effect on quality and costs. Health Affairs, 33(4), 723.
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Hrešanová, E. (2014). ‘Nobody in a maternity hospital really talks to you’: Socialist legacies and consumerism in Czech women’s childbirth narratives. Sociologický Časopis, 50(6), 961–985.
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Macfarlane, M. A. (2014). Sustainable competitive advantage for accountable care organizations. Journal of Healthcare Management, 59(4), 263–271.
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van Dijk, C. E., Venema, B., de Jong, J. D., & de Bakker, D. H. (2014). Market competition and price of disease management programmes: An observational study. BMC Health Services Research, 14, 510–518.
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