BUS4101 Week 1 Discussion
Discussion
The discussion assignment provides a forum for discussing relevant topics for this week based on the course competencies covered.
For this assignment, make sure you post your initial response to the Discussion Area by the due date assigned.
To support your work, use your course and text readings and also use outside sources. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
Start reviewing and responding to the postings of your classmates as early in the week as possible. Respond to at least two of your classmates. Participate in the discussion by asking a question, providing a statement of clarification, providing a point of view with a rationale, challenging an aspect of the discussion, or indicating a relationship between two or more lines of reasoning in the discussion. Complete your participation for this assignment by the end of the week.
Defining Quality
Quality can have many different meanings and definitions, depending on the subject matter that is being discussed. After investigating the many facets of quality, respond to the following:
Define quality in terms of what it means for a product to have high quality.
Define quality in terms of what a customer’s perception of a product might be.
Define quality in terms of what a user’s perception of a service might be.
Explain how quality should be consistent with the strategy being pursued by an organization.
Select a business of some type and describe what quality would mean to that business and, if possible, how quality could be measured in such a business.
Justify your answers using examples and reasoning. Comment on the postings of at least two peers and state whether you agree or disagree with their views.