COM472 TRAINING AND DEVELOPMENT
MODULE 4
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COM472 Module 4 Discussion (dq1+dq2)
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DQ1
During your first training session, one of the participants is not particularly happy at having to attend the training, specifically voicing that it is clearly a waste of time. How does this behavior affect other participants? What can you do to prepare for instances such as this?
DQ2
During another training session, a participant continually asks questions that are sometimes tangential to the training content. How does this behavior affect the ability to deliver the training effectively? How can a facilitator best handle this situation?