Explain what customization, unstorability, and intangibility

400 words (200 each question) Letter Format

Q1 Pick 3 services (not physical products) that you use regularly.  Explain what customization, unstorability, and intangibility means for each of the services.  How do these factors influence the way the service is delivered to customers?

Q2.  Explain the difference between financial and managerial accounting.  In your answer, describe the different audiences for the two types of accounting and the various individuals involved in the process.